How It Works

Welcome to Uptown Customs!

We're excited to guide you through our seamless process for creating custom sneakers and providing premium sneaker cleaning services. Here's a step-by-step overview of how it all works:

1. Purchase Your Sneaker Canvas:
To begin your custom sneaker journey, you'll first need to purchase the sneaker canvas (the base sneaker) from your preferred online or local retail store. Please note that we do not provide the canvas; you'll need to acquire it independently before proceeding to the customization step.

2. Select Your Service:
Once you have your sneaker canvas, visit our website and choose the service that best fits your needs. Whether you're looking to design a custom pair of sneakers or give your favorite kicks a fresh clean, we've got you covered.

3. Custom Sneakers:
If you're interested in custom sneakers, select the "Custom Sneakers" section of our website. From there, choose your desired customization options, including color, design, and style. You can also provide your own sneakers for customization if you prefer.

4. Sneaker Cleaning Services:
For sneaker cleaning services, simply select the "Sneaker Cleaning" section of our website. Choose the level of cleaning service you need, from a basic refresh to a deep clean, and schedule your appointment.

5. Describe Your Idea:
Once you've selected your service, it's time to describe your idea to us. For custom sneaker orders, provide as much detail as possible about the colors, themes, and specific elements you'd like to incorporate into your design. For sneaker cleaning services, let us know if there are any particular stains or issues you'd like us to address send via email info@uptowncustoms.net

6. Consultation:
After you've submitted your idea, one of our knowledgeable team members will follow up with you for a one-on-one consultation. During this conversation, we'll discuss your vision in more detail and ensure we have a clear understanding of your expectations.

7. Confirmation and Execution:
Once we've confirmed your design or cleaning preferences, our skilled artisans will get to work bringing your vision to life. For custom sneakers, we'll provide regular updates throughout the customization process, including photos and videos of the work in progress.

8. Shipping 
Once your order is complete, we'll carefully package your custom sneakers or cleaned sneakers and ship them back to you. 

9. Enjoy Your Fresh Kicks:
Finally, it's time to step out in style with your custom sneakers or freshly cleaned kicks. Enjoy the feeling of wearing shoes that reflect your unique personality and look great every step of the way.

At Uptown Customs, we're committed to providing you with top-quality products and exceptional service every step of the way. If you have any questions or need assistance during the process, don't hesitate to reach out to our friendly team. We're here to make your sneaker dreams a reality!